Setup Email and Email Settings

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    What are my e-Mail settings?

    Please navigate to our mail settings tool, insert your Email address or domain name and you will be provided with the webmail URL for your e-Mail account@yourdomain.co.za as well as the recommended settings as per example below:

    Your webmail: Please refer to mail settings
    Username: john.doe@yourdomain.co.za (john.doe should be your email, i.e. info)
    Password: Forgot Password? Reset this here for MSP Control Panel
    Solid CP reset password here
    WHMCS and Direct Admin reset password here
    Plesk host panel reset password here

    Should I use POP or IMAP?  Red Cactus will always recommend IMAP with SSL enabled.
    The difference between Pop3 and imap.

     

    SSL MAIL SETTINGS (recommended)
    Incoming : Please refer to mail settings
    IMAP Port: 993
    Outgoing : Please refer to mail settings
    SMTP Port: 465
    The “Outgoing mail server requires authentication” option, MUST BE ENABLED(More Settings >> Outgoing Server Tab)
    Enable SSL for both INCOMING and OUTGOING server

    Here’s a guide for setting it up on outlook:
    Setup IMAP with SSL on Outlook 365 and older windows

    IMAP  (No SSL)
    Incoming (IMAP): imap.yourdomain.co.za
    Incoming Port: 143
    Outgoing (SMTP): smtp.yourdomain.co.za
    Outgoing Port: 25 ( 587 recommended )
    The “Outgoing mail server requires authentication” option, MUST BE ENABLED. (More Settings >> Outgoing Server Tab)

    Here’s a guide for setting it up on outlook:
    Setup Imap without SSL on Outlook 365 and older windows

    POP3 (SSL-Recommended)
    Incoming (POP3): Please refer to mail settings
    Incoming Port: 995
    Outgoing (SMTP): Please refer to mail settings
    Outgoing Port: 465
    The “Outgoing mail server requires authentication” option, MUST BE ENABLED. (More Settings >> Outgoing Server Tab)

    Here’s a guide for setting it up on outlook:
    POP3 WITH SSL on Outlook 365 and older

    POP3 (No SSL)
    Incoming (POP3): pop3.yourdomain.co.za
    Incoming Port: 110
    Outgoing (SMTP): smtp.yourdomain.co.za
    Outgoing Port: 25 (587 recommended )
    The “Outgoing mail server requires authentication” option, MUST BE ENABLED. (More Settings >> Outgoing Server Tab)

    Here’s a guide for setting it up on outlook:
    Setup POP 3 without SSL on Outlook 365 and older windows

    IMPORTANT:
    Please makes sure that “My Outgoing Server Requires Authentication” is selected.

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